Privacy Policy

Welcome to Millioner. This Privacy Policy outlines how Millioner collects, uses, stores, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring transparency in our data practices. By accessing or using Millioner, you agree to the terms of this Privacy Policy. Please read it carefully to understand our approach to your personal data.

We collect various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data such as your name, date of birth, email address, postal address, telephone number, and payment details (e.g., credit card information, bank account details). We collect this when you register an account, deposit funds, or withdraw winnings.
• Verification Information: To comply with legal and regulatory obligations, we may collect copies of identification documents, such as passports, driver's licenses, or utility bills. This helps us verify your identity and age.
• Transactional Data: Details of your betting and gaming activities, deposits, withdrawals, and other account transactions are recorded.
• Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Millioner.
• Usage Data: Information about how you use our website, products, and services, including pages visited, links clicked, and time spent on certain sections.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and telephone calls.

We use the information we collect for several purposes, primarily to operate and enhance the Millioner experience:

• Account Management: To create and manage your account, verify your identity, process your transactions, and provide customer support.
• Service Delivery: To provide you with access to our games, betting markets, and other services.
• Legal and Regulatory Compliance: To comply with anti-money laundering (AML) regulations, responsible gaming requirements, and other legal obligations imposed by our licensing authority.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and other illegal actions.
• Personalization: To tailor our services, content, and offers to your preferences and gaming history.
• Communication: To send you important updates, promotional offers (where you have consented), and respond to your inquiries.
• Improvement of Services: To analyze usage patterns, troubleshoot technical issues, and improve the functionality and user experience of Millioner.

We process your personal data based on several legal grounds, as permitted by applicable data protection laws, including the General Data Protection Regulation (GDPR):

• Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing our gaming services and managing your account.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject, such as AML checks, age verification, and reporting to regulatory bodies.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms. This includes fraud prevention, network and information security, and improving our services.
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for marketing communications. You have the right to withdraw your consent at any time.

We may share your personal information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, identity verification, IT support, and marketing. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
• Regulatory and Legal Authorities: We may disclose your information to law enforcement agencies, regulatory bodies, or other governmental authorities if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Fraud Prevention: We may share data with organizations involved in fraud prevention and anti-money laundering efforts.

Millioner will not sell, rent, or trade your personal information to third parties for their independent marketing purposes without your explicit consent.

We implement robust technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. These measures include:

• Encryption: We use SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our servers.
• Access Controls: Access to your personal data is restricted to authorized personnel on a need-to-know basis.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our protective measures.

Under applicable data protection laws, you have several rights concerning your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data under certain circumstances.
• Right to Restriction of Processing: You can request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data in certain situations, particularly when processing is based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Millioner uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website.

• Strictly Necessary Cookies: Essential for the operation of our website, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content for you and remember your preferences.
• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of Millioner.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means we will keep your data for a period mandated by our licensing authority and anti-money laundering regulations, which is usually five years after the termination of your account or the last transaction, whichever is later. After this period, your data will be securely deleted or anonymized.

Your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA), where data protection laws may differ. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to ensure your data receives an adequate level of protection.

Millioner is strictly for individuals aged 18 years or older. We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information from our records. If you believe a minor has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Significant changes will be communicated to you directly via email or through a prominent notice on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our Data Protection Officer:

Email: [email protected]

Or by mail to our registered office address, which can be found in our Terms and Conditions.